Complaints Policy

If a repair or our communication went wrong, tell us through the contact page. Include the date of the visit, the appliance and what happened.

1. We confirm that we received the complaint within two business days.
2. We review the job record and reply with what we found and what we will do.
3. If a repair we made fails for the same fault, we come back to check it.

If you are not satisfied, you can contact the California Bureau of Household Goods and Services, which oversees appliance repair dealers in the state.